Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, make a booking, or contact us. This includes your name, email address, phone number, driver's license information, and payment details.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your rental bookings
- Communicate with you about your bookings and account
- Verify your identity and driver's license
- Process payments and issue refunds
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
4. Payment Information
Payment processing is handled by Stripe. We do not store your full credit card details on our servers. Please review Stripe's Privacy Policy for information on how they handle your payment data.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@timogwheels.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us.